Privacy & Cookies PolicyWe recognize that your privacy is very important and take it seriously. This Privacy & Cookies Policy describes ZHAKA’s policies and procedures on the collection, use and disclosure of your information when you use the services, websites, and applications offered by ZHAKA (the “Services”) and tells you about your privacy rights and how the law protects you.
Effective date: February 1st, 2022By using the Services, you consent to our use of your information in accordance with this Privacy & Cookies Policy. We will not use or share your personal information with anyone except as described in this Privacy & Cookies Policy. Third-party websites hosted by ZHAKA through its Ship service are subject to the Terms of Service and Privacy Policies of such third party unless otherwise indicated on such page. Capitalized terms that are not defined in this Privacy & Cookies Policy have the meaning given them in our Terms of Service.
Who We Are and How to Contact UsZHAKA is the Controller (for the purposes of the GDPR) of your Personal Data (referred to as either “ZHAKA”, “we”, “us” or “our” in this Privacy & Cookies Policy).
Your Rights Relating To Your Personal DataYou have the right under this Privacy and Cookies Policy, and by law if you are within the EU, to:
Marketing Communications PreferencesYou can ask us to stop sending you marketing messages or modify your email preferences at any time through any of the following methods:
What Personal Data we collectWe use Personal Data we collect to provide the Services, personalize content, remember information to help you efficiently access your account, analyze how the Services are used, diagnose service or technical problems, maintain security, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track user content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.
Information You Directly Provide to Us.There are many occasions when you provide information that may enable us to identify you personally (“Personal Data”) while using the Services.
Personal Data from Third Party Sources.In addition to the Personal Data that we collect directly from you (as described in the section immediately above this one), we may also collect certain of your Personal Data from third party sources, some of which may not be publicly available.
Aggregated Data.We may also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute Personal Data for the purposes of the GDPR or CCPA as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy & Cookies Policy.
No Special Categories of Personal Data.We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
What happens when you do not provide necessary Personal Data?Where we need to process your Personal Data either to comply with law, or to perform the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the functionalities of the Services). In this case, we may have to stop you using our Services.
CookiesWhen you visit the Services, we may send one or more “cookies“ – small data files – to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the Site. A cookie may convey anonymous information about how you browse the Services to us so we can provide you with a more personalized experience, but does not collect personal information about you. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser.
How can I disable cookies?You can typically reset your web browser to refuse all cookies or to notify you when a cookie is being sent. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
Log Files:Log file information is automatically reported by your browser each time you access a web page. When you use the Services, our servers automatically record certain information your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.
Clear GIFs Information (Web Beacons):When you use the Services, we may employ clear GIFs (also known as web beacons or tracking pixels) from an ad network to anonymously track online usage patterns. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their site. You may be able to opt-out of web beacon tracking by adjusting the settings on your browser. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information collected is used to enable more accurate reporting and make ZHAKA better for our users.
Third Party Services:We may use Google Analytics, Sentry, Segment, Intercom, and more tools to help understand use of the Services. These tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These tools also receive this information and their use of it is governed by their respective privacy policies. You can also prevent the use of these tools relating to your use of our Services by downloading and installing the browser plugins.
CalOPPA Disclosures:We do not currently respond to web browsers’ “do not track” signals that provide a method to opt out of the collection information about users’ activities on the Services and on other websites. If we do so in the future, we will provide relevant information in this Privacy & Cookies Policy.
Who We Share Your Personal Data WithWe may share your Personal with third parties.We consider this information to be a vital part of our relationship with you.
How long we store your personal dataWe will retain your information for as long as your account is active or it is reasonably needed for the purposes, unless you request that we remove your Personal Data.We will only retain your Personal Data for so long as we reasonably need to use it for these purposes unless a longer retention period is required by law (for example for regulatory purposes). This may include keeping your Personal Data after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
How We Protect Your Personal DataWe use industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality. We cannot, however, ensure or warrant the security of any information you transmit to us or guarantee that your information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, managerial, or technical safeguards.
Our Policy on Children's PrivacyProtecting the privacy of young children is especially important. The Services are not intended for children below 16 and we do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register with the Services. If you are under the age of 16, please do not submit any personal information through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy & Cookies Policy by instructing their children never to provide personal information on this Site. If we become aware that we have collected personal information from a child under age 16, we will take steps to remove that information.
Links to Other WebsitesThis Privacy & Cookies Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by ZHAKA. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy & Cookies Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Site, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
Changes to Our Privacy & Cookies PolicyWe reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy & Cookies Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy & Cookies Policy regularly for changes. You can determine if changes have been made by checking the Effective Date below. Your continued use of our Site following the posting of any changes to this Privacy & Cookies Policy means you consent to such changes.